Customers / Brokers and 3PLs
Capacity your customers can count on
You need carriers that understand tracking, appointments, packet accuracy, and escalation. RAJO is built to cover freight and communicate clearly.
How we partner
RAJO can align with RMIS, Highway, Macropoint, EDI 204/214, REST API, and FourKites visibility when your shipper requires structured visibility.
RAJO is a Texas operation focused on power-only FTL, intermodal drayage, van FTL, trailer repositioning, regional freight, and expedited freight where the lane fit is clear.
What you get day one
Routing-guide-ready packets
COI, W-9, SCAC, insurance summaries, and safety posture ready for carrier setup.
Shipper-rule visibility
GPS and status cadence aligned to customer scorecards before the load moves.
Tender paths that match how you work
Email, portal, EDI, or API workflows depending on the customer and program.
Real service fit
Power-only, intermodal drayage, dry van FTL, trailer repo, local, regional, and urgent freight.
Intake checklist
What to send before we price or onboard
Each customer type needs a slightly different first conversation. Send this up front and RAJO can route the request without wasting time between sales and dispatch.
Packet readiness
- -COI holder language
- -W-9
- -MC/DOT/SCAC
- -Carrier agreement path
Tender workflow
- -Email, portal, EDI, or API
- -Rate-con references
- -Tracking method
- -Escalation contact
Scorecard basics
- -Pickup/delivery windows
- -Acceptance expectations
- -Dwell rules
- -Exception cadence
Outcomes we optimize for
- /Fewer dropped tenders over setup gaps
- /A carrier voice that protects your customer relationship
- /Execution you can describe honestly in sales calls